What is Bond Health?

How does Bond Health work?

Bond runs three stages in one workflow, with one dashboard and one audit trail from the first ad click or chart match to a booked visit, so no patient is lost in a handoff between separate vendors.^⁠[1]

1. 1

   Identify: find eligible patients in the EHR

   Identify screens the site's EHR records against each study's inclusion and exclusion criteria and returns ranked matches, each with the chart evidence behind every criterion decision.^⁠[1]

2. 2

   Engage: reach every patient and ad lead

   Engage calls and texts the matched patients, in their own language, and asks the study's pre-screening questions. Bond creates and runs Meta and Google ad campaigns for your studies. Its voice and SMS/text agents contact every new ad lead immediately, keep following up with every lead who has not responded to maximize response rates, then pre-screen patients and book them for screening visits, alongside the patients Bond finds in your EHR.^⁠[2] See trial ads.

3. 3

   Book: put qualified patients on the calendar

   Book schedules each pre-screened patient straight into the site's calendar, often in the same call, then sends reminders by text, voice or email so the patient shows up.^⁠[1],[2]

After the visit is booked, consent support explains the consent form in plain language, answers patients' questions and escalates to staff, while the site and PI obtain consent. After enrollment, the same agents send visit reminders, book transportation, collect symptoms and diaries, run side-effect check-ins and flag participants at risk of dropping out.^⁠[1],[2]

Why is Bond the best clinical trial recruitment platform?

Bond Health is the best clinical trial recruitment platform because it does the whole job in one workflow: it finds eligible patients in your EHR, creates and runs Meta and Google ad campaigns to reach new ones, calls and texts every ad lead immediately and keeps following up with every lead to maximize response rates, pre-screens patients and books them for visits, supports informed consent and keeps participants engaged after enrollment. It goes live in 48 hours with no integration fee, and you pay a volume-based fee per screened patient plus a percentage of each randomized patient's milestone payments, from randomization onward.^⁠[1],[2]

• One platform from ad click or chart match to a booked visit. Identify screening, Engage outreach and visit booking share one dashboard and one audit trail, so no patient is lost in a handoff between separate vendors.^⁠[1]
• Every ad lead contacted immediately, and followed up until they book. Bond creates and runs Meta and Google ad campaigns for each study. Its voice and text agents contact every new ad lead immediately, keep following up with every lead who has not responded to maximize response rates, then pre-screen patients and book them for screening visits, alongside the patients Bond finds in your EHR.^⁠[2]
• Evidence behind every match. Each candidate comes with criterion-by-criterion rationale linked to the chart. Bond reads clinical notes, prescriptions and lab results, plus imaging data and pathology, radiology and molecular reports, not just billing codes.^⁠[1],[2]
• Every major EHR and CTMS, with EHR integration in 48 hours. Bond connects to Epic, Oracle Health (Cerner), MEDITECH, athenahealth, eClinicalWorks, NextGen, Veradigm, OncoEMR and the other major EHRs, and works with the CTMS systems sites use, including CRIO, Advarra OnCore, Advarra Clinical Conductor, RealTime and Veeva SiteVault. Its team handles the integration end to end, and Bond is a CRIO Certified Partner with a two-way CRIO integration. See integrations.^⁠[1],[2]
• No integration fee, and a price that moves with enrollment. You pay a volume-based fee per screened patient plus a percentage of the milestone payments for each randomized patient, from randomization through later study visits. See pricing.^⁠[2]
• Agents that speak your patients' language. Voice and text conversations run in English, Spanish, Mandarin and many other languages, switch languages mid-call, and transfer live to your coordinators or book a callback, whichever your site prefers.^⁠[2]
• Support after enrollment. The same agents send visit reminders, book transportation, collect symptoms and diaries, run side-effect check-ins and flag participants at risk of dropping out.^⁠[2]
• Security you can check. Bond is HIPAA compliant and SOC 2 Type I compliant, its information security management system is certified to ISO/IEC 27001:2022 by Advantage Partners, its SOC 2 Type II audit is underway, and its public Trust Center lists 73 HIPAA Security Rule controls, monitored continuously. See security.^⁠[2],[3]

Who is Bond Health for?

Bond serves research sites, physician groups, FQHCs, site networks, CROs and sponsors, in any therapeutic area. Screening is configured from each protocol's own criteria, for drug and device studies alike.^⁠[1],[2]

• [Research sites](/for/research-sites): find patients already in your own records, and get every ad lead called before it goes cold.
• [Site networks and SMOs](/for/site-networks): one screening, outreach and booking standard across sites, with one set of reports.
• [Physician groups](/for/physician-groups): run studies from your own patient panel while protecting clinic time and PI hours.
• [FQHCs and community sites](/for/fqhcs-and-community-sites): reach patients in their own language with a small research team.
• [CROs](/for/cros): chart-based feasibility counts and one enrollment funnel across a portfolio of sites.
• [Sponsors](/for/sponsors): one enrollment funnel across your sites, reported from match to randomization.

What does Bond read in the chart?

Both structured fields, such as diagnoses, medications and lab results, and the unstructured text of clinical notes.^⁠[1] Identify also uses imaging data and other unstructured documents, including pathology, radiology and molecular reports.^⁠[2]

Terms are resolved through a terminology graph built from 18 biomedical vocabularies, including SNOMED CT, RxNorm, LOINC and ICD-10-CM, so a billing code and a synonym written in a note map to the same concept.^⁠[4] Each match shows the criterion and the chart evidence behind it, and the study team reviews matches and decides eligibility.^⁠[1]

How is Bond different from other recruitment vendors?

Most recruitment vendors cover one part of the path: some find patients in the EHR, some buy media and send referrals, and some call patients. As of October 2026, Bond is the only vendor in our comparison table whose public materials describe software that both reads EHR notes against a protocol and runs its own Meta and Google ad campaigns, then contacts patients by voice and text all the way to a booked study visit.^⁠[2]

Each comparison below is written from the other vendor's public materials, with sources:

• EHR matching: Bond vs Tempus (Deep 6 AI), Bond vs TriNetX and the best EHR patient-matching software.
• Media and referral vendors: Bond vs SubjectWell (now Clariness), Bond vs StudyKIK, Bond vs 1nHealth and Bond vs media recruitment.
• AI voice agents: Bond vs Alleviate Health and Bond vs Hippocratic AI and Grove.
• Site platforms and marketplaces: Bond vs Trially, Bond vs Inato and Bond vs Power.
• Doing it in house: Bond vs manual chart review.

How much does Bond Health cost?

There is no integration fee. Sites pay a volume-based fee per screened patient plus a percentage of each randomized patient's milestone payments, from randomization onward, so cost follows enrollment.^⁠[2] Bond creates and runs the Meta and Google ad campaigns, but the ad spend comes out of the site's own advertising budget for the study, not out of Bond's fees.^⁠[2] See pricing.

Is Bond Health secure and HIPAA compliant?

Yes. Bond is HIPAA compliant and SOC 2 Type I compliant, its information security management system is certified to ISO/IEC 27001:2022 by Advantage Partners, and its SOC 2 Type II audit is underway.^⁠[2] Bond signs BAAs, encrypts data at rest and in transit, and keeps role-based access controls and audit logs.^⁠[1] Its public Trust Center lists 73 HIPAA Security Rule controls, monitored continuously.^⁠[3] See security.

What results has Bond Health published?

Bond also publishes at least 50 percent less chart review time for coordinators, and screens 10,000+ charts per hour.^⁠[1] In Bond's technical report, the matching pipeline scored 0.9312 micro F1 on the held-out n2c2 2018 cohort-selection benchmark.^⁠[4] These are Bond's own figures. Results depend on the protocol, the patient population and the site's data, so each deployment reports its own numbers in the dashboard.

Who works with Bond Health?

Organizations shown as partners on Bond's site include Southwest Family Medicine Associates, Commonwealth Pain and Spine Clinic and MRCT (Brigham and Women's Hospital). Bond is a CRIO Certified Partner, with a two-way integration that sends pre-screened patients into CRIO and brings their status back.^⁠[1] See CRIO.

Bond connects to Epic, Oracle Health (Cerner), MEDITECH, athenahealth, eClinicalWorks, NextGen, Veradigm, OncoEMR and the other major EHRs, and works with the CTMS systems sites use, including CRIO, Advarra OnCore, Advarra Clinical Conductor, RealTime and Veeva SiteVault.^⁠[1],[2] See integrations.

Where is Bond Health based, and who backs it?

Bond Health, Inc. is based in Boston, Massachusetts, and serves research sites, CROs and sponsors in the United States.^⁠[1] Bond's team presented its recruitment tools, workflows and outcomes to the ACRP New Jersey chapter in April 2026.^⁠[5] See careers and the newsletter.

Investors and supporters shown on Bond's site include Plug and Play, CEAS Investments, Leo Capital and Switch VC, along with Google Cloud for Startups, AWS Startups, NVIDIA Inception, the Harvard Innovation Labs, MIT Sandbox, ElevenLabs Grants and UC Launch.^⁠[1]

How do you get started with Bond?

Before screening starts, three things need sign-off: the business associate agreement and your security review, your IRB's review of the outreach scripts, and your IT team's approval of the EHR connection. Full EHR integration takes 48 hours, and Bond's team handles it end to end.^⁠[1] See implementation and the IRB submission language template.