Bond Health vs Alleviate Health

Why do sites choose Bond over Alleviate Health?

• Eligible patients from the site's own EHR. Bond connects to all the major EHRs, including Epic, Oracle Health (Cerner), MEDITECH, athenahealth, eClinicalWorks, NextGen, Veradigm and OncoEMR, and is a CRIO Certified Partner. It screens each chart against the protocol, reading clinical notes, prescriptions, lab results, imaging data and other unstructured documents, and ranks matches with the evidence behind them before anyone is contacted.^⁠[1],[2] Bond's August 2026 technical report, a preprint available on request, reports 0.9312 micro F1 on the held-out n2c2 2018 cohort-selection benchmark.^⁠[5]
• Agents that start from the chart. Bond's voice agents start from what Identify found in the chart, so they skip questions the chart already answers, can explain why the patient was contacted, and can pre-screen and book a visit in one conversation. Conversations run in the patient's language, including English, Spanish and Mandarin, and can switch languages mid-call. Patients can reach a person at any time: the agent transfers the call live to a coordinator or books a human callback, whichever the site prefers.^⁠[2]
• Consent support in the same workflow. EHR screening, patient outreach and consent tracking run in one workflow, with complete visibility from first match to signed consent. Bond explains the consent form in plain language, answers patient questions, escalates to staff, checks the patient's understanding of key points and keeps an auditable record for the site. The site and PI obtain consent.^⁠[1],[2]
• Support until close-out. After enrollment, the same agents send visit reminders, book transportation, collect symptoms and diaries, run side-effect check-ins and flag participants at risk of dropping out, and Bond keeps improving outreach messaging until study close-out.^⁠[2]
• Security you can inspect. Bond is HIPAA compliant and SOC 2 Type I compliant, and its SOC 2 Type II and ISO 27001 audits are underway.^⁠[2] It signs BAAs, supports SSO and audit logging, and publishes a Trust Center that lists 73 HIPAA Security Rule controls, monitored continuously by Vanta.^⁠[1],[4]
• No integration fee. Bond charges a volume-based platform fee plus a success fee per randomized patient, with no integration fee. See pricing.^⁠[1],[2]
• Ads when you need more patients. For studies that need patients beyond your records, Bond sets up Meta and Google ad campaigns, and those leads flow into the same pre-screening and scheduling as EHR matches.^⁠[2]

As of September 2026, Bond is the only vendor in our comparison table whose public materials describe software that reads EHR notes against a protocol, contacts patients by voice and text, and supports informed consent.

How do Bond and Alleviate Health compare, capability by capability?

Bond entries come from Bond's own materials. Each Alleviate entry carries the year of its source. "Not publicly documented" means we found no public description as of September 2026, not that the capability does not exist; ask Alleviate directly.

Can Bond do what Alleviate Health is known for?

Alleviate's homepage and job posts emphasize pre-screening leads at scale, a human in the loop, routing patients across a site's trials, keeping patients engaged through the trial, and messaging tuned to each study.^{⁠[6],[12],[11]} Bond covers each of them.

• Fast pre-screening at scale. Bond's voice agents pre-screened 1,000 patients in under 2 hours, and Bond's site cites a 3x contact rate for its voice and SMS/text outreach.^⁠[3],[1]
• A human in the loop. Patients can reach a person at any time: Bond's agents transfer the call live to a coordinator or book a human callback, whichever the site prefers, and questions the script does not cover go to the site's coordinators.^⁠[1],[2]
• Routing across trials. Bond screens each patient against every open study at the site, so a patient who screens out of one study can be matched to another.^⁠[2]
• Retention. After enrollment, the same voice and SMS agents send visit reminders, book transportation, collect symptoms and diaries, run side-effect check-ins and flag participants at risk of dropping out, and reminders can go by text, voice or email.^⁠[2]
• Messaging tuned to each study. Scripts are configured per site and per study, voice agents answer study questions from a flexible knowledge base, and Bond provides dedicated support through integration and launch.^⁠[1],[3] Bond then keeps improving outreach messaging until study close-out.^⁠[2]

Bond also finds eligible patients in the site's own EHR before anyone is contacted, and it carries each patient through to consent support in the same workflow.^⁠[1]

How can you test Bond against Alleviate Health on your own data?

Bond welcomes a head-to-head pilot. A demo shows the interface, not results on your patients, so run both vendors on the same protocol and the same patient list under a business associate agreement, then compare the results.

1. 1

   Pick one protocol

   Choose a study where coordinators already know who enrolled, who screen-failed and why, and give both vendors the same protocol.

2. 2

   Use the same patient list

   Give both vendors the same list of leads or referrals. If Bond also screens your EHR for the study, report those patients separately so the list comparison stays like for like.

3. 3

   Compare evidence quality

   For each patient a vendor passes to your team, check what supports the match: chart evidence for each criterion, the patient's own answers, or both.

4. 4

   Measure contact rate and time to first visit

   Track how many patients each vendor reaches, how many pass pre-screening, and the time from first contact to a completed screening visit.

5. 5

   Read the conversations

   Audit transcripts for AI disclosure, handoffs to staff and opt-outs. Confirm that each patient agreed to be contacted by text or phone (see TCPA) and that your IRB reviewed the scripts; the guide to IRB and HIPAA rules for patient outreach covers the details.

6. 6

   Compare cost per randomized patient

   Divide each vendor's total cost by the patients randomized from its work. Bond ties part of its price to randomized patients; see pricing.^⁠[1]

Our vendor checklist for AI recruitment tools turns these steps into vendor questions, and the recruitment software comparison covers other tools in the category.

How was this comparison made?

Bond Health wrote this page in September 2026. Statements about Alleviate come from its public website, privacy policy, launch press release, press coverage and public job posts, each cited with its year. When we checked, its Workflows page said detailed information about its AI workflows was "coming soon".^⁠[9] Statements about Bond come from Bond's website, its public Trust Center, its April 2026 presentation to the ACRP New Jersey chapter and product information from Bond Health. We used no private or internal competitive material.